Specialist in User Experience, Product Design, User Research and Design System
Hello, I'm Yuan
As a Senior Product Designer, I craft scalable, intuitive digital experiences guided by psychology, anthropology, and a deep curiosity about human behaviours.
I am especially passionate about healthcare and ageing tech, and find the most fulfilling projects to be those that create direct social impact where the connection between product and human feels the most empowering.
Combining both hands-on craft with strategic leadership, I bring cultural awareness and an inclusive approach to every design challenge and team collaboration.
With over 9 years of experience in the tech industry, including FinTech, GovTech, gaming, VR/AR, consultancy, IoT, and SaaS, I specialise in designing for web, mobile apps, and Design Systems for highly regulated environments, driving intuitive, scalable, and accessible digital experiences that foster thoughtful innovation and resonate with and empower users.
Empirical Methods
I bring my expertise in anthropology and psychology to delve into user needs through data-driven, empathetic methodologies. My academic background in scientific disciplines deeply informs my user-centred, collaborative approach.
Key Achievements
I have had the privilege to collaborate with some crucial brands such as Apple, PwC, AWS, Nike, Adidas, and Ford, and delivered multiple projects with the Cabinet Office, various UK government departments, and EU entities, transforming public services.
PORTFOLIO
WORK EXPERIENCE
May 2024 - Present
Senior Product Designer
Lantern.ai
Lantern is a pioneering UK FinTech startup in private equity, creating cutting-edge tools for tracking investments, unlocking data insights, and accelerating strategic decision-making. I lead end-to-end design processes to enhance existing design system and build web tools which integrate disparate data sources into a unified, real-time system through automated workflows, AI-driven insights, data visualisation, and dashboards to unlock investment strategy.
#FinTech #AI #SaaS #Product Design #Web Design #Design System #Accessibility #User Research
January 2022 - September 2023
Senior UX Designer
PUBLIC
PUBLIC is a UK consultancy, transforming public services in the areas of healthcare, climate, defence, and cybersecurity. I worked closely with clients from the Cabinet Office, UK government, and EU entities, and achieved exceptional, diverse project delivery in critical areas of defence, procurement, healthcare, data storage, and regulation.
#GovTech #Consultancy #UX/UI Design #Design System #User Research #Web Design #GDS Framework
August 2021 - December 2021
UX Researcher
Gravity Sketch
Gravity Sketch is a UK start-up that creates 3D design platforms and modelling software on VR(virtual reality) headsets and non-VR devices. I employed diverse research methodologies to drive feature priorities and engaged deeply with the vibrant user communities of Nike, Adidas, and Ford, dedicating myself to crafting custom-tailored products and harmonious user experiences driven by the insights and needs of users.
#3D Design Tool #Virtual Reality(VR) #Metaverse #User Research #VR Design
August 2018 - June 2021
UX Designer
Gamesys
Gamesys is the leading gaming software developer, operating in the UK, USA, Sweden, Spain and Japan. I optimised the gaming experience, website, and mobile apps through design iterations and proactive research activities, leading to higher player satisfaction, enhanced retention rates, and significant revenue growth across markets on a global scale. I also worked on design system to build a cohesive, reusable component library, elevating the design maturity within the organisation.
#Gaming #UX Design #User Research #Design System #Mobile App Design #Web Design
December 2016 - March 2018
UX/UI Designer
Promise Technology
I led UX/UI design and user research for the private cloud storage software - iOS, Android, macOS, and Windows App. Harnessing insights from our client, Apple, I synthesised feedback to guide priority and collaborated with developers to identify constraints and shape a feasible design scope.
#Internet of Things(IoT) #Cloud Storage #UX/UI Design #User Research #iOS #Android #MacOS #Windows
EDUCATION
2013 - 2014
Social and Cultural Anthropology
University College London (UCL)
London
2009 - 2013
Psychology
National Chengchi University
Taipei
ABOUT ME
Proactive Collaboration
& Open Communication
I like to collaborate with people and dedicate to foster a work environment of inclusivity, empathy, and openness, believing that brings out the best in all of us.
I also consider good UX is also to create exceptional UX for my teammates, stakeholders, and clients. Therefore, I greatly value open communications and devote myself to identifying the business and technical needs at the same level as users’ needs. One of these amazing satisfactions I gained is the connections forged with my teammates and stakeholders during our collaboration, in which we build impactful products, and share mindfulness together.
What I can offer
01
UX/UI Design
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Wireframing/ User Flow
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Information Architecture
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Interactive Prototyping
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UI Design
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Usability and Accessibility
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Design System
03
User Research
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UX Audit/ Heuristic Evaluation
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Competitive Research
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Usability Test
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User Interview
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Questionnaire
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Persona
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Journey Map
02
Product Design
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Mobile App Design (iOS and Android)
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Desktop App Design (MacOS and Windows PC)
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Responsive Web Design
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Vision Pro Design
04
Strategy & Culture
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Design Strategy
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Workshop
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Presentation
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Communication
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Develop Culture & Others
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Leadership
My Passions
I am deeply passionate about healthcare, aging technology, elderly welfare, VR/AR/MR, energy, wearable devices, and travel. My commitment to these areas is rooted in a desire to enhance the well-being of individuals, particularly the elderly, through the application of cutting-edge technologies. I aim to make a meaningful impact on lives and contribute to the creation of a better, more inclusive future.